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✅ Shipping Policy
Lovixfashion – Global Style, Delivered to You
At Lovixfashion, we aim to offer a reliable and transparent delivery experience. As we operate under an international dropshipping model, please review the following information carefully before placing your order.
🚚 Shipping Regions
We ship worldwide, with a primary focus on the United Kingdom and other international destinations.
📦 Order Processing Time
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Orders are typically processed within 1–3 business days.
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Once your order has been processed and shipped, you will receive a confirmation email with a tracking number.
⏱️ Estimated Delivery Times
Due to the international nature of our fulfilment, shipping times vary by location. Average delivery times are as follows:
| Region | Estimated Delivery Time |
|---|---|
| United Kingdom | 7 – 20 business days |
| Europe | 10 – 22 business days |
| USA & Canada | 10 – 25 business days |
| Rest of the world | 15 – 30 business days |
⚠️ Please note: These are estimates only and may be affected by customs, courier delays, holidays, or unforeseen events.
🧾 Shipping Costs
We offer the following shipping options:
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Standard Shipping: £4.99 flat rate
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Free Shipping: On orders over £100
Shipping charges (if applicable) will be displayed at checkout before payment.
🌍 Customs & Duties
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International orders may be subject to import taxes, customs duties, and fees levied by your country’s customs office.
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These charges are the responsibility of the customer and are not included in the item price or shipping cost.
📦 Multiple Items Policy
In some cases, items in the same order may arrive in separate packages depending on availability and warehouse location.
🔍 Order Tracking
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All orders come with a tracking number. You can track your shipment directly through the link provided in your shipping confirmation email.
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If you do not receive a tracking number within 5 business days, please contact us.
❗ Delayed or Lost Packages
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If your order hasn't arrived within 30 business days, please contact us at support@lovixfashion.com.
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We will investigate and offer a reshipment or refund if your package is confirmed lost.
📧 Customer Service
If you have any questions about your delivery, feel free to contact us:
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Email: support@lovixfashion.com
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Support hours: Monday to Friday, 9am–5pm (UK time)
We thank you for shopping with Lovixfashion and for your understanding of international delivery logistics. Your satisfaction is our priority!